Privacy & cookies

ClyOps Group Limited (“ClyOps”, “we”, “us”) operates this site at quiz.clyops.com. We’re a UK studio building booking and reactivation systems for clinics. Contact: rajiv@clyops.com.

This page explains what data we collect when you use this funnel, what we do with it, how long we keep it, and your rights under UK GDPR. We’ve kept it short and direct on purpose.

If you complete the quiz and submit the capture form, we store:

• Your name
• Your email address
• Your WhatsApp number
• Your answers to the six quiz questions *(industry, outcome, frustration, monthly revenue band, urgency)*

We use this to match you to a relevant example, route you to the right type of call, and follow up with you about the service.

We use three tools to understand how visitors interact with this funnel:

• Microsoft Clarity — anonymous session recordings and heatmaps. PII *(emails, phone numbers in form fields)* is masked by default.
• Meta Pixel + Conversions API — measures ad performance and helps Meta deliver our ads to people likely to be interested. Sends hashed contact details *(SHA-256)* to Meta to attribute ad performance. Cookies used: _fbp, _fbc.
• Vercel Analytics *(if enabled)* — first-party page-view counts. No personal data collected.

Quiz submissions are stored in GoHighLevel (GHL), our CRM, hosted in the United States with appropriate transfer safeguards under the UK Extension to the EU–US Data Privacy Framework. A backup log is kept on Vercel’s European infrastructure for resilience only.

Meta receives hashed contact identifiers via the Conversions API for advertising attribution.

• Quiz submissions in GHL — until you ask us to delete them, or 24 months after our last contact, whichever is sooner
• Meta-related event data — per Meta’s retention rules *(typically 7 days for events, longer for hashed identifiers used in audience-building)*
• Clarity recordings — 90 days, then auto-deleted
• Email and WhatsApp follow-ups — until you opt out *(every email has an unsubscribe link)*

You have the right to:

• Ask what data we hold about you *(subject access request)*
• Ask us to correct anything that’s wrong
• Ask us to delete your data *(“right to be forgotten”)*
• Object to us using your data for direct marketing
• Withdraw consent at any time
• Complain to the Information Commissioner’s Office *(ico.org.uk)*

To exercise any of these, email rajiv@clyops.com. We respond within 30 days.

You can block cookies via your browser settings. If you do, the funnel will still work but ad measurement won’t be accurate.

This service is for UK aesthetics clinic owners — not under-18s. We don’t knowingly collect data from children.

When we change anything material, we’ll update the “Last updated” date at the top. The current version is always live at quiz.clyops.com/privacy.

Questions, requests, or complaints: rajiv@clyops.com.